Privacy Policy

Workmate Labs, Inc. (“Workmate”, “we”, “us”, or “our”) builds an AI agent platform for software and technical teams. This Privacy Policy explains what information we collect when you visit our website or use our services, how we use it, who we share it with, and the choices you have.

By using Workmate, you agree to the practices described in this policy. If you do not agree, please do not use the services.

Information you provide directly: account details (name, email, company), billing information, support requests, and any content you submit when configuring or running agents.

Information collected automatically: log data, device and browser information, IP address, and usage analytics such as pages viewed and features used.

Information from third parties: data from integrations and identity providers you connect, limited to the scopes you authorize.

We use your information to provide, maintain, and improve the services; to authenticate users and process payments; to respond to support requests; to send service and security notices; and to detect, prevent, and address fraud or abuse.

We do not sell your personal data, and we do not train foundation models on your data unless you explicitly opt in to a tenant-isolated arrangement.

We share data with service providers (such as cloud hosting, payment processing, and analytics) who process it on our behalf under contractual confidentiality and security obligations.

We may disclose information to comply with the law, enforce our agreements, or protect the rights, safety, and property of Workmate, our users, or the public.

If Workmate is involved in a merger, acquisition, or asset sale, your information may be transferred subject to the protections of this policy.

We retain personal data for as long as your account is active or as needed to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. You can request deletion of your data at any time, subject to legal retention requirements.

We apply administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, least-privilege access controls, and audit logging. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to access, correct, export, or delete your personal data, and to object to or restrict certain processing. To exercise these rights, contact us using the details below. We will respond within the timeframes required by applicable law.

We operate globally and may transfer, store, and process your information in countries other than your own. Where required, we rely on appropriate safeguards such as standard contractual clauses for cross-border transfers.

Workmate is not directed to children under 16, and we do not knowingly collect personal data from them. If you believe a child has provided us personal data, please contact us so we can delete it.

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date above and, where appropriate, notify you through the service or by email.

If you have questions about this policy or our data practices, contact us at m.zee1249@gmail.com or Workmate Labs, Inc., Berlin, Germany.